Shipping Policy
Shipping Policy
Last Updated: [24/04/2025]
At Rarexmart, we strive to deliver your orders quickly, safely, and efficiently. Please read our shipping policy to understand how we handle deliveries across India.
1. Shipping Coverage
We currently ship across most locations in India.
If your area is not serviceable, our support team will contact you after the order is placed.
2. Processing Time
Orders are typically processed within 1-2 business days after successful payment.
Orders placed on weekends or holidays will be processed on the next working day.
3. Estimated Delivery Time
Delivery time varies by location:
Urban areas: 2–5 business days
Rural areas: 4–8 business days
You will receive tracking details via email or SMS once your order is dispatched.
4. Shipping Charges
Free Shipping on orders above ₹[₹999].
A standard shipping fee of ₹[49] applies to orders below the threshold.
5. Order Tracking
Once shipped, you will receive a tracking ID and link to monitor your delivery status.
You can also track your order by logging into your Rarexmart account.
6. Delayed Deliveries
While we strive to meet delivery timelines, delays may occur due to weather, courier issues, or high order volume.
We will keep you informed in case of any significant delay.
7. Delivery Attempts
Our courier partners will make up to 3 delivery attempts.
If the package is not accepted or cannot be delivered, it will be returned to us.
8. Damaged or Missing Packages
If you receive a damaged package or if items are missing, please contact us within 48 hours of delivery with photos and details.
9. Contact Us
For shipping-related questions, contact us at:
📧 Email: rarexmart@gmail.com
📞 Phone: 9581137255
📍 Address: 2-67/2, Settibaliji Peta, Sarpavaram, Kakinada Rural, Kakinada – 533005